Privacy Policy
BikeRentals.pl (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our services. By accessing our website or renting our bicycles, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information:
- Name
- Email address
- Phone number
- Address
- Government-issued ID details (for rental agreements)
1.2 Payment Information:
- Credit/debit card details or other payment methods used during transactions (processed through secure third-party payment gateways).
1.3 Technical Information:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and other usage data collected through cookies and analytics tools.
1.4 Location Information:
- GPS data when using our app for city guides or navigation features (only with user consent).
1.5 Communications:
- Any correspondence sent to us via email, contact forms, or other communication channels.
2. How We Use Your Information
2.1 For Rental Services:
- To process bookings and rental agreements.
- To verify identity and ensure compliance with rental terms.
2.2 Payment Processing:
- To facilitate secure payments for our services.
2.3 Improving User Experience:
- To enhance the functionality of our website and app.
- To provide personalized recommendations for routes and services.
2.4 Marketing and Promotions:
- To send promotional offers, newsletters, and updates about our services (only with user consent).
2.5 Legal Compliance:
- To comply with applicable laws, regulations, and legal requests.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
3.1 Service Providers:
- With third-party vendors, such as payment processors and IT service providers, to facilitate our services.
3.2 Legal Obligations:
- To comply with legal requirements or respond to lawful requests from public authorities.
3.3 Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
- Cookies are small text files stored on your device to collect standard internet log information and visitor behavior data.
4.2 How We Use Cookies:
- To improve website functionality and user experience.
- To analyze traffic and usage patterns.
- To deliver personalized content and advertisements.
4.3 Managing Cookies:
- You can manage or disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide the services you requested.
- Comply with legal obligations.
- Resolve disputes and enforce our agreements.
Once your information is no longer required, we securely delete or anonymize it.
6. Data Security
We implement industry-standard measures to protect your personal information, including:
- Encryption of sensitive data during transmission (e.g., SSL/TLS).
- Secure storage of data using encryption and access controls.
- Regular monitoring and testing of our security systems.
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Under applicable privacy laws, you have the following rights:
7.1 Access and Correction:
- Request access to the personal data we hold about you and correct any inaccuracies.
7.2 Deletion:
- Request the deletion of your personal information, subject to legal or contractual obligations.
7.3 Data Portability:
- Request a copy of your personal data in a commonly used format.
7.4 Opt-Out:
- Withdraw consent for marketing communications or other data uses where consent is the basis.
7.5 Complaint:
- Lodge a complaint with a data protection authority if you believe we have violated your rights.
To exercise these rights, contact us at [Insert Contact Email].
8. Third-Party Links
Our website and app may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we will notify users of significant updates.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
- Email: info@bikerentals.com
- Phone: +48 884 853 954
- Address: Józefa Dietla 71, Krakow, 31-050, Poland
Thank you for trusting BikeRentals.pl with your personal information. Your privacy is important to us.